Chatbase is an AI tool for marketing & social: Build a website support AI agent trained on your own content. Pricing: Paid (checked 2026-11-09).
Who is Chatbase for, and who isn't it for?
- ✅ Good fit
- People who need to: Answer common customer questions on your website 24/7; Train a support bot on product docs and FAQs; Connect it to WhatsApp, Instagram and a Shopify store.
- ⚠️ Not a good fit
- People who only want a free tool: the official site shows it requires payment.
What is Chatbase?
Chatbase lets a business train an AI support agent on its own website content and documents, then deploy it in a website chat widget or on WhatsApp, Messenger, Instagram, Slack, Shopify and WordPress. You can pick models from OpenAI, Anthropic, Gemini, DeepSeek and others; plans are billed by monthly message credits, and each paid plan starts with a 7-day trial.
What can I use Chatbase for?
- Answer common customer questions on your website 24/7
- Train a support bot on product docs and FAQs
- Connect it to WhatsApp, Instagram and a Shopify store
Is Chatbase free? How much does it cost?
From the official pricing page (2026-11-09): Hobby $40/month or $32/month billed yearly (700 message credits a month, 1 agent, 2 members); Basic $150/month or $120/month yearly (4,000 credits); Business $500/month or $400/month yearly (15,000 credits); Enterprise via sales. Extra credits $40 per 1,000; removing the Chatbase branding is $99/month. Paid plans start with a 7-day trial.
CreditsBilled annuallyFree trialEnterprise / custom pricingAdd-ons and overages
FAQ
What is Chatbase?
Chatbase lets a business train an AI support agent on its own website content and documents, then deploy it in a website chat widget or on WhatsApp, Messenger, Instagram, Slack, Shopify and WordPress. You can pick models from OpenAI, Anthropic, Gemini, DeepSeek and others; plans are billed by monthly message credits, and each paid plan starts with a 7-day trial.
Who makes Chatbase?
Chatbase is made by Chatbase Inc..
What can I use Chatbase for?
Common uses: Answer common customer questions on your website 24/7; Train a support bot on product docs and FAQs; Connect it to WhatsApp, Instagram and a Shopify store.
Is Chatbase free? How much does it cost?
Chatbase requires a paid plan. From the official pricing page (2026-11-09): Hobby $40/month or $32/month billed yearly (700 message credits a month, 1 agent, 2 members); Basic $150/month or $120/month yearly (4,000 credits); Business $500/month or $400/month yearly (15,000 credits); Enterprise via sales. Extra credits $40 per 1,000; removing the Chatbase branding is $99/month. Paid plans start with a 7-day trial.
What are some alternatives to Chatbase?
Other tools for marketing & social include Goodcall, Intercom Fin, My AI Front Desk, Rosie, Smith.ai.
When was this information about Chatbase last checked?
It was verified on 2026-11-09; see Sources at the bottom of the page. Prices and features can change, so check the official site.
Sources
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