Botpress and Chatbase both cover Marketing & Social. Botpress: Build AI support agents priced per conversation, with a free plan (Freemium). Chatbase: Build a website support AI agent trained on your own content (Paid). This page compares published facts only; we have not run a head-to-head test.
Botpress vs Chatbase at a glance
| Botpress | Chatbase | |
|---|---|---|
| Made by | Botpress | Chatbase Inc. |
| What it is | Botpress is a platform for building AI agents for customer support, lead generation and product recommendations, with a visual Studio, a web chat widget, a help center and channels such as WhatsApp. Plans are priced by monthly conversations, and each conversation includes $0.10 of LLM usage; the Free plan covers 100 conversations a month, 3 AI agents and 3 seats. | Chatbase lets a business train an AI support agent on its own website content and documents, then deploy it in a website chat widget or on WhatsApp, Messenger, Instagram, Slack, Shopify and WordPress. You can pick models from OpenAI, Anthropic, Gemini, DeepSeek and others; plans are billed by monthly message credits, and each paid plan starts with a 7-day trial. |
| Good for | Build a website AI support or lead-capture bot Connect to WhatsApp and other chat channels Run a public help center for customers | Answer common customer questions on your website 24/7 Train a support bot on product docs and FAQs Connect it to WhatsApp, Instagram and a Shopify store |
| Use cases | Marketing & Social, Coding | Marketing & Social, Office & Slides |
| Pricing model | Freemium | Paid |
| Pricing details | From the official pricing page (2026-11-11): Free $0 (100 conversations a month, no top-ups); Plus $150/month billed yearly (250 conversations, $25 AI usage included, extra packs of 100 for $65); Team $750/month billed yearly (1,500 conversations, $150 AI usage, packs of 100 for $50); Custom via sales. | From the official pricing page (2026-11-09): Hobby $40/month or $32/month billed yearly (700 message credits a month, 1 agent, 2 members); Basic $150/month or $120/month yearly (4,000 credits); Business $500/month or $400/month yearly (15,000 credits); Enterprise via sales. Extra credits $40 per 1,000; removing the Chatbase branding is $99/month. Paid plans start with a 7-day trial. |
| Sources | botpress.com | chatbase.co |
| Last verified |
FAQ
Is Botpress or Chatbase cheaper?
Botpress: From the official pricing page (2026-11-11): Free $0 (100 conversations a month, no top-ups); Plus $150/month billed yearly (250 conversations, $25 AI usage included, extra packs of 100 for $65); Team $750/month billed yearly (1,500 conversations, $150 AI usage, packs of 100 for $50); Custom via sales. Chatbase: From the official pricing page (2026-11-09): Hobby $40/month or $32/month billed yearly (700 message credits a month, 1 agent, 2 members); Basic $150/month or $120/month yearly (4,000 credits); Business $500/month or $400/month yearly (15,000 credits); Enterprise via sales. Extra credits $40 per 1,000; removing the Chatbase branding is $99/month. Paid plans start with a 7-day trial. Prices change; check the official sites before paying.
Should I choose Botpress or Chatbase?
Choose Botpress if you mainly need: Build a website AI support or lead-capture bot; Connect to WhatsApp and other chat channels; Run a public help center for customers. Choose Chatbase if you mainly need: Answer common customer questions on your website 24/7; Train a support bot on product docs and FAQs; Connect it to WhatsApp, Instagram and a Shopify store.
More alternatives to Botpress → · More alternatives to Chatbase →