AI Tools by Use Case

SobotNew

Customer contact platform with AI chatbot, call center and tickets

This tool is listed in the "Usable in mainland China" section.

Bottom line

Sobot is an AI tool for marketing & social: Customer contact platform with AI chatbot, call center and tickets. Pricing: See official site (checked 2026-11-02).

Who is Sobot for, and who isn't it for?

✅ Good fit
People who need to: 24/7 chatbot support on a website or mini program; Bot first, then hand off to a human agent; Run chat, call center and tickets in one place.

What is Sobot?

Sobot offers an online customer service chatbot, live agent chat, a call center, tickets, outbound voice bots and private-traffic SCRM. The chatbot can handle customers 24/7 on its own or assist human agents with multi-turn conversations; its large-language-model layer does intent recognition and lets you add knowledge-base entries in natural language. It connects to websites, apps, mini programs, official accounts and WhatsApp. The official site offers a 15-day free trial.

What can I use Sobot for?

  • 24/7 chatbot support on a website or mini program
  • Bot first, then hand off to a human agent
  • Run chat, call center and tickets in one place

Is Sobot free? How much does it cost?

The official site offers a 15-day free trial; check the official site for current prices.

Pricing terms used here: Free trial

FAQ

What is Sobot?

Sobot offers an online customer service chatbot, live agent chat, a call center, tickets, outbound voice bots and private-traffic SCRM. The chatbot can handle customers 24/7 on its own or assist human agents with multi-turn conversations; its large-language-model layer does intent recognition and lets you add knowledge-base entries in natural language. It connects to websites, apps, mini programs, official accounts and WhatsApp. The official site offers a 15-day free trial.

Who makes Sobot?

Sobot is made by Beijing Zhichi Bochuang Technology (Sobot).

What can I use Sobot for?

Common uses: 24/7 chatbot support on a website or mini program; Bot first, then hand off to a human agent; Run chat, call center and tickets in one place.

Is Sobot free? How much does it cost?

The official site offers a 15-day free trial; check the official site for current prices.

What are some alternatives to Sobot?

Other tools for marketing & social include NetEase Qiyu, 135editor, Fanke Website Builder, Focussend, Jichuang.

When was this information about Sobot last checked?

It was verified on 2026-11-02; see Sources at the bottom of the page. Prices and features can change, so check the official site.

Sources

Added:2026-11-02 · Last verified:2026-11-02

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